Returns & Exchanges
At Cerrone, we want you to be completely satisfied with your fashion investment. If your purchase isn't quite right, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing